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Posted by / 14-Sep-2016 14:29

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Bellow is a table which shows all the specs of SJ4000 Wi Fi.Same specs apply for the non Wi Fi version, except for the Wi Fi mode obviously.This one called it “purgatory” and said that at least two replacements were broken phones when they arrived.I don’t know Motorola’s situation, obviously, but not having phones available for replacement in their warranty program is not exactly acceptable.

That’s not to say that those aren’t valid complaints, but if you spend 2 minutes looking at Motorola-related complaints, you see almost nothing but issues with their new products, namely the Moto X Pure Edition and the lack of replacements.

I’ve spent a good deal of time (more than any human should) this morning looking through complaint boards and Motorola’s own forums trying to look for patterns or see if there is a serious issue here.

I’ll just say this – it doesn’t take long to see that Motorola customers are flooding to multiple areas of the internet to voice their frustrations over warranty returns and replacements.

Yesterday afternoon, this reddit thread picked up a whole bunch of steam after the original poster shared his story on how he believes Motorola’s customer service has become a disaster within recent months.

He links to forum threads and customer complaint sites to show that he is not alone and even gets a bunch of redditors to weigh in with similar stories.

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